One survey reports that 79% of companies have deployed at least one VoIP system in one of their locations. If you still use the traditional communication system, you're totally left behind. It's now time for you to adopt VoIP. The right IT services consultation can help with the successful implantation of VoIP.
However, the reasons why companies introduce VoIP are very different, and reducing call costs is the biggest reason. With VoIP, can build a one-stop communication platform with the help increase collaboration by integrating voice and data sharing, video conferencing, or presence technology.
Users expect to obtain call quality similar to traditional voice networks from VoIP calls. This poses a severe challenge to engineering technology because IP networks must consider the impact of packet loss, delay, and jitter during the transmission of IP phone calls on call quality.
There are many reasons for packet loss, such as Ethernet cable errors and high congestion, which underscores the need to work with an experienced IT services provider in VoIP implementation. These phenomena can cause a router buffer overflow. Delay and jitter arise from the encoding, decoding, and packaging of sound samples. These factors may cause the sound to be distorted.
It's critical to have a reliable infrastructure to reduce such intermittent quality problems. Companies must have a WAN infrastructure that can support differentiated applications. VPN services based on MPLS (Multi-Protocol Label Switching) have incredibly high controllability and flexibility, allowing network managers to implement labeling and voice and data traffic classification.
In this way, they will be able to alleviate the link congestion effect at the edge of the network and the IP network's bottleneck.
The classification process distinguishes the end-to-end processing mode of the application through the class of service (CoS) queue, and real-time applications (such as voice) will get higher priority than non-mission-critical applications (such as email). Compared with the serial hub-and-spoke transmission mode, MPLS provides a point-to-point network topology, reducing the overall level of end-to-end delay.
Unlike conventional data applications, voice packets are susceptible to delay and high packet delay. Therefore, the VoIP network must be properly designed and configured to ensure the consistency and efficiency of real-time packet transmission as much as possible. A comprehensive end-to-end implementation model is required after establishing a reliable network infrastructure and clarifying QoS and CoS requirements.
Through network evaluation, you can determine whether the enterprise network can support traditional data applications and VoIP applications. Network managers need to understand which data applications are currently run in LAN and WAN and appreciate their running time and whether their performance meets the requirements.
To fully understand the individual performance requirements, various application types must be distinguished. Multiple tools can be used in the assessment, including data acquisition software, network management application software, and traffic detection software.
Vitalpoints is a leader in providing IT services, including VoIP services, for a wide array of businesses. We can help you seamlessly roll out and get the most value from VoIP. For more information on how we can help set your VoIP system, contact us!