How a Managed IT Services Provider Can Help Your Business During a Crisis

How a Managed IT Services Provider Can Help Your Business During a Crisis

Partnering with a managed IT services provider can play a key role in helping your company navigate these uncertain times. Many companies now realize the various challenges of a remote workforce, and trying to handle these on your own is often an overwhelming task. An IT provider can give your business additional support to ensure your company is well-prepared to handle any crisis.

Here are a few of the main ways an IT service provider can help your company during a crisis.

Use of Cloud Computing

Cloud computing plays a vital role in allowing employees to work from home. Multiple employees can work with each other in real-time, whether they are in the same office or in different locations. All of your information in the cloud is updated in real-time, which prevents data loss. Cloud computing also provides much-needed scalability to best meet the evolving needs of your business.

VoIP Solutions

Another way a managed IT services provider can help your business during these trying times is by giving your employees access to VoIP services. Each employee can communicate on the phone by using an internet connection while also gaining access to a wide range of features. VoIP can easily be set up at home, as it plays a key role in allowing employees to stay in communication with each other while they are working outside of the office.

Proactive IT Services

Technical issues can always arise at any time and make it difficult for employees to remain productive. One way to limit these tech problems is for an IT provider to monitor your network at all times. These proactive monitoring services can identify potential problems before they lead to significant downtime or a data breach. Around-the-clock monitoring services are especially important in giving your business protection against cyber threats.

Cybersecurity Awareness Training

Understanding how to limit cybersecurity incidents is critical for any business. One of the best ways to avoid these situations is to focus on training employees on how to recognize these scams. Cybersecurity awareness training is especially important for remote workers, as cybercriminals continue to develop new schemes to take advantage of this crisis. An IT service provider can conduct these training sessions on a regular basis to stay proactive against these threats.

Vitalpoints offers managed IT services for a variety of small to mid-sized businesses. Our goal is to give you the best IT service available. Our team is also available at any time to offer help and give you around-the-clock support to learn more about our services!