IT support is critical during these hard times. The coronavirus pandemic has forced businesses to become more creative in communicating with people, customers, or partners. Thanks to advancements in technology, we have several options to stay connected through videoconferencing.
Platforms such as Microsoft Teams, Google Meet, and Zoom have made it possible for businesses to keep running. Due to the great demands of videoconferencing platforms, the market size is expected to grow to $10.92 billion by 2027.
Let’s compare these platforms so that you can determine which works best for your business.
Video Quality and Audio Quality Features
All the platforms support video in HD. Unfortunately, the quality varies from one platform to the next.
Meet has a default of 360p, but it can receive and send up to 720p video. On the other hand, Teams is proficient with 1080p at 30 frames/Second if you possess bandwidth of 1.5 Mbps. Similarly, Zoom has 1080p but is only limited to enterprise or business plans. The 1080 Zoom functionality requires a bandwidth of 2.5 Mbps on group calls and 1.8 Mbps for 1-on-one calls.
The quality of your internet connection, the microphone, and speaker quality influence the audio quality across all platforms.
Workspaces and Rooms
Meetings that happen at the same time as the original videoconference are referred to as breakout rooms. If you have a larger team and need to break down the team into smaller groups, break-out rooms provide a great solution.
Both Zoom and Teams have break-out rooms across all plans. Meet, on the other hand, provides break-out rooms only through plus and standard plans.
Security and Safety
Cybersecurity poses a great threat to most IT businesses, and that’s why IT support is essential. Bearing in mind that 99% of cyber-attacks result from password elements, two-factor authentication is vital if you need genuine protection against cybercriminals. Zoom, Teams, and Meet support two-factor authentication.
Microsoft uses Advanced Threat Protection (ATP) on its E5 plans and Business premium. In addition to this, it also utilizes Data Loss Protection (DLP) to protect sensitive data that is being shared and block it from being sent like social security numbers.
On the other hand, Google offers DLP only on their Enterprise plan and eDiscovery in both Enterprise and Business plans.
Zoom, on its primary platform, does not offer these features. But, it has responded well to its privacy challenges.
Even though most videoconferencing tools offer similar features, Microsoft Teams is highly recommended as it keeps your communication in one space. For IT support, contact us at Vitalpoints, and we will gladly address your needs.