Is Your Current Computer Guy Causing You To Need One Of These?

  • Does he take forever to call you back and respond to your requests?
  • Are you paying him good money to keep things working, but are STILL having constant problems, slowness and other recurring issues?
  • Are you worried he's not backing up and securing your network?
  • Does your head hurt from having to deal with the hassles?

Are you sick and tired of constant IT, phone and computer problems interrupting your day, frustrating you and your team? Do you feel stuck with an absent-minded computer guy who isn't delivering the SERVICE you want, but you don't know who else you can trust to do a good job without overcharging you?

If so, I have the solution that will make IT-related issues one headache you NEVER have to deal with again.

My name is Michael Glasman, owner and Owner of Vitalpoints. We specialize in delivering proactive IT support and services to businesses like yours with friendly, knowledgeable techs who will put you at ease and resolve your IT problems quickly and efficiently. Chances are you've never heard of me or my company before, but when you finish reading this letter, you'll be glad you finally have.

Why can I make such a bold statement?

Because almost every small business CEO I talk to will confess that their current computer support person - whether it's a friend who's good with computers or a "professional" IT company - is NOT completely delivering the level of service they want. Therefore, they are forced to deal with ongoing technical issues and worry that their network is NOT secure from hackers, ransomware, extended downtime, most frameworks including HIPPA, CMMC , NIST, , and a range of data-erasing disasters. Clearly this is unacceptable!

Isn’t It Time To Finally Get Rid Of This Headache?

Although the notion of providing reliable, affordable, full-service computer support isn’t an amazing concept, it still surprises me how many computer technicians don’t get it right. Therefore, I understand if you’re skeptical about our claims. My guess is that you’ve been disappointed, even burned, by other IT guys in the past. That’s why I’d like to extend the following offer to you…

A $497 “Get-To-Know-Us” FREE Gift…

As a prospective client, I'd like to offer you a free, no-obligation, no-sales-pressure IT Systems Assessment where I'll send one of my senior technicians to your office to conduct an audit of your network's security and overall health.

When done, we'll give you a report of findings that will not only reveal if your data and computer network really are properly backed up and secured, but also if there is anything you need to do now to prevent a major network outage, data loss, hacker attack or other expensive, data-erasing disaster. Plus, we can almost always show you how to save a little (or a LOT) on hardware and software by switching to more efficient cloud-computing solutions.

After all, it never hurts to get a competitive bid from a qualified third party - and this assessment is totally, completely free without obligation.

The Assessment only takes about 60 minutes to conduct, but when it's done, you'll know for sure if your company's data is secured and, in the event of a disaster, exactly how fast you could be back up and running again (if at all).

Awaiting your response,

Michael Glasman
Owner, Vitalpoints

P.S. Why risk it? Our free IT Systems Assessment comes with zero strings attached, no expectations and no obligations on your part. If nothing else, it will be a good third-party validation of how well your systems are currently performing.

How Does Your Current IT Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your IT company or computer guy is doing everything possible to secure your network and prevent expensive disasters? If your technician does NOT score a “yes” on every point, you could be paying for substandard support and jeopardizing your data and network’s security!

  • Do they answer their phone LIVE and respond to emergencies promptly?
  • Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?
  • Do they proactively monitor, patch and update your computer network's critical security settings daily? Weekly? At all? How do you know for sure?
  • Do they offer proof that they are backing up ALL your data, laptops and devices?
  • Do they meet with you regularly (at least once a quarter) to report what they've been doing, review projects and offer new ways to improve your network's performance instead of waiting until you have a problem to make recommendations?
  • Do they provide detailed invoices that clearly explain what you are paying for? Do they explain what they are doing and answer your questions in terms that you can understand, NOT in "geek speak"?
  • Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?
  • Have they provided you complete network documentation, or do they hold the "keys to the kingdom" refusing to give you admin passwords?
  • Do they offer any guarantees on their services?
  • Do they arrive on time and dress professionally?
  • Do you look forward to seeing them, working with them, or do you cringe every time you have to make that call?

Prompt, 24/7 Support That Saves Me Time

The biggest benefit since working with our IT company is the immediate help when I need it. I'm no longer wasting hours trying to fix tech issues myself — and as a business owner, that time is valuable. What sets them apart is their 24/7 availability. When something goes wrong, I get a...

The biggest benefit since working with our IT company is the immediate help when I need it. I'm no longer wasting hours trying to fix tech issues myself — and as a business owner, that time is valuable. What sets them apart is their 24/7 availability. When something goes wrong, I get a fast, helpful response — not a days-long wait. Unlike other IT people I've dealt with, they're easy to reach and quick to get things done. If you're considering them, I'd say don't hesitate — they're prompt, reliable, and make tech problems a non-issue."


Melody L.

MD Billing

IT Peace Of Mind With Responsive, Proactive Support

Working with VitalPoints has been a game-changer for our business. They upgraded our firewall, improved our equipment, and put redundancy safeguards in place — all of which gave us much more confidence in the stability and security of our systems.What makes them stand out is their...
Working with VitalPoints has been a game-changer for our business. They upgraded our firewall, improved our equipment, and put redundancy safeguards in place — all of which gave us much more confidence in the stability and security of our systems.
What makes them stand out is their exceptional service. The team is always responsive, quick to act, and focused on making sure everything runs smoothly and efficiently.
If you're on the fence, I'd say go with VitalPoints. They deliver the IT peace of mind every business owner hopes for.

Bobby S.

C&O Restaurants

Responsive, Knowledgeable, And Gets Things Done Fast

Vitalpoints exceeded our expectations in every way. They really listen, understand our needs, and have the expertise to handle all our IT issues — big or small. Any time we've had something urgent, they've been incredibly responsive, professional, and fast to resolve it. Their onsite...

Vitalpoints exceeded our expectations in every way. They really listen, understand our needs, and have the expertise to handle all our IT issues — big or small. Any time we've had something urgent, they've been incredibly responsive, professional, and fast to resolve it. Their onsite tech was great too — professional and efficient. On top of all that, their rates are very reasonable. Working with them has been a great experience, and I'd absolutely recommend them to anyone looking for reliable IT support.


Nick M.

Montalto Sanders

Fast, Reliable Support From A True IT Partner

Whenever I have an urgent request, VitalPoints is incredibly responsive and gets things done quickly. Beyond that, their client service is excellent — they don't just provide support, they act as a true partner in meeting our IT needs.
Their reliability and commitment make a real difference.

Vincent M

Entravision Communications Corporation

Knowledgeable, Transparent, And Proactive — A Rare Find In IT

Thanks to VitalPoints, our equipment is active, working, and running more efficiently — and their customer service is top-notch. Their team is incredibly knowledgeable and always finds ways to make things work faster and easier, without ever surprising us with hidden fees.One thing they do...
Thanks to VitalPoints, our equipment is active, working, and running more efficiently — and their customer service is top-notch. Their team is incredibly knowledgeable and always finds ways to make things work faster and easier, without ever surprising us with hidden fees.

One thing they do better than other IT firms we've worked with? Communication. Even a quick update from their techs — just to say when they'll get to a work order — goes a long way, and they consistently deliver.

If you're on the fence, I'd say this: VitalPoints is honest and transparent. They'll tell you exactly what you need — and what you don't — without pressure or upselling. Even when their pricing is higher, you know it's the real cost. That kind of trust is worth it.

Sandra C

LaTerra Development, LLC

One Stop For IT Projects, Hardware, And Expertise That Gets It Done

Working with Mike and his team has made IT management so much easier. They've taken the lead on project implementation and serve as a single point of contact for all our hardware and software needs — which saves us time and hassle.They know their IT inside and out, and they offer multiple...
Working with Mike and his team has made IT management so much easier. They've taken the lead on project implementation and serve as a single point of contact for all our hardware and software needs — which saves us time and hassle.

They know their IT inside and out, and they offer multiple ways to get the job done efficiently and on schedule. While I'd welcome even more regular check-ins, they're always on top of support renewals and keep us in the loop about new technology.
If you need a team that's capable, resourceful, and able to deliver results, VitalPoints is a solid choice.

Gil S

Entravision Communications Corporation

Reliable Support and Proactive Service You Can Trust

The biggest benefit of working with VitalPoints is knowing we always have support. There's always someone available to take our call and solve our issues, and if something needs more attention, their whole team pulls together to get it resolved.Their customer service is excellent — they...
The biggest benefit of working with VitalPoints is knowing we always have support. There's always someone available to take our call and solve our issues, and if something needs more attention, their whole team pulls together to get it resolved.

Their customer service is excellent — they truly go above and beyond. When we needed a new data storage option, they researched several choices within our budget and gave us thoughtful recommendations tailored to our needs.

They never push products or services on us. Instead, they give us plenty of notice when something's changing and offer clear options when it's time to upgrade. I can tell they genuinely care and want to do right by us. I'd absolutely recommend VitalPoints to any business looking for a capable and caring IT partner.

Samantha G.

Christine London Ltd.

Capable, Dependable IT Support for Businesses That Demand Reliability

VitalPoints is an integral part of maintaining and supporting my technological needs. They have built my network, installed wireless access points, repaired computers and even set up a remote satellite office. I have had all my technical issues resolved in a timely and efficient manner. I...

VitalPoints is an integral part of maintaining and supporting my technological needs. They have built my network, installed wireless access points, repaired computers and even set up a remote satellite office. I have had all my technical issues resolved in a timely and efficient manner. I highly recommend VitalPoints IT services for any business of any size as I know they are capable of supporting the type of clients my business supports.


Eric G

Blueprint Club Consulting

Creative, Secure IT Solutions That Give My Dental Practice Peace of Mind

I cannot recommend VitalPoints highly enough for their exceptional handling of all my IT needs. Their team consistently delivers creative, cost-effective solutions tailored to the unique demands of my dental practice. From designing and implementing a robust network infrastructure to managing...

I cannot recommend VitalPoints highly enough for their exceptional handling of all my IT needs. Their team consistently delivers creative, cost-effective solutions tailored to the unique demands of my dental practice. From designing and implementing a robust network infrastructure to managing servers, WiFi access points and firewalls, their expertise has been invaluable. Most importantly, I trust VitalPoints to help safeguard my data and ensure compliance through their thoughtful, security-focused recommendations. Their professionalism and commitment to excellence provide peace of mind that my practice is in capable hands.


Dr. Benjamin L.

Sunny Smile Dental

Responsive, Detail-Oriented IT That Keeps Our Business Running Smoothly

VitalPoints has been a fantastic partner in keeping my IT systems running smoothly. Their team is not only highly skilled but also super responsive and easy to work with. They've come up with smart, cost-effective solutions every step of the way—whether it was moving our email over to...

VitalPoints has been a fantastic partner in keeping my IT systems running smoothly. Their team is not only highly skilled but also super responsive and easy to work with. They've come up with smart, cost-effective solutions every step of the way—whether it was moving our email over to Microsoft 365, setting up a faster and more reliable network, or building a secure way for us to access everything remotely. I really appreciate their attention to detail and the peace of mind they give me, knowing our tech and security are in great hands.


Colin H

Berkeley Ergonomics Mattress

Professional, Reliable, And Perfect For A Growing Business

No wonder they have so many 5-star reviews — Vitalpoints is truly professional at what they do. I had them install a new system to support my expanding business, and I'm so glad I chose them. Everything went smoothly, and I felt confident knowing it was done right. If you're growing and...

No wonder they have so many 5-star reviews — Vitalpoints is truly professional at what they do. I had them install a new system to support my expanding business, and I'm so glad I chose them. Everything went smoothly, and I felt confident knowing it was done right. If you're growing and need reliable IT support, this is the team to call.


Effie N.

Unique Home Remodeling

A Trusted IT Partner Who Delivers Smart, Cost-Saving Solutions—Fast

VitalPoints has been an absolute game-changer for Baldwin Builders. From setting up our cameras and upgrading our computers to continuously monitoring for viruses, their team has consistently gone above and beyond. They are incredibly attentive to our needs, and their lightning-fast response...

VitalPoints has been an absolute game-changer for Baldwin Builders. From setting up our cameras and upgrading our computers to continuously monitoring for viruses, their team has consistently gone above and beyond. They are incredibly attentive to our needs, and their lightning-fast response time means we never have to worry when an IT issue arises. VitalPoints always finds creative, value-engineered solutions that maximize our results while minimizing costs, which has had a tremendously positive impact on our budget. In short, we trust VitalPoints completely and consider them not just an IT service provider, but a trusted and integral partner in our business success.


Anthony Ferro, President

Baldwin Builders

Deep Technical Knowledge and Valuable Industry Connections

Working with Vital Points has been a huge help — they bring deep knowledge in areas I'm less familiar with, like Cisco switching, firewalls, Intune, and Entra. They also have industry connections and resources that I wouldn't otherwise have access to. It's been great working with them...

Working with Vital Points has been a huge help — they bring deep knowledge in areas I'm less familiar with, like Cisco switching, firewalls, Intune, and Entra. They also have industry connections and resources that I wouldn't otherwise have access to. It's been great working with them — the experience has been smooth, and their pricing is extremely reasonable for the value they provide. I'd definitely recommend them.


Henry H

South Bay Lexus

Knowledgeable, Responsive, And Always Go The Extra Mile

Working with Vitalpoints has been a great experience. Mike and his team are fantastic — they're not only knowledgeable, but incredibly responsive. They always go the extra mile to resolve issues quickly and efficiently, which keeps our downtime to a minimum. Thanks to them, we can focus on...

Working with Vitalpoints has been a great experience. Mike and his team are fantastic — they're not only knowledgeable, but incredibly responsive. They always go the extra mile to resolve issues quickly and efficiently, which keeps our downtime to a minimum. Thanks to them, we can focus on running our real estate business without worrying about IT problems. I highly recommend Vitalpoints to any company that needs reliable, top-notch support.


David E

Uniquely Real Estate