About Us
Vitalpoints
At Vitalpoints, we've been helping businesses and non-profits across Los Angeles get reliable, secure, and frustration-free IT support. If your business is tired of struggling with slow Wi-Fi or having to chase down your tech guy for answers, it's time we talk.
We understand that running a business is tough enough without tech issues dragging you down. Whether it's unresponsive support, unmanaged compliance, or a network that seems to collapse at the worst possible time — these problems add up fast.
Our mission is to remove the chaos, confusion, and risk by delivering smart, scalable IT solutions. From 24x7 local support to high-performance Wi-Fi, data protection, and proactive compliance management - we make your tech work the way it should.
Don’t Let Poor IT Services Wreck Your Business
Unreliable IT support isn't just frustrating, it's a serious threat to your business. When your provider drops the ball and projects stall, costs quickly spiral out of control. Even worse, if security holes go unchecked, critical customer data can get exposed and compromised.
You shouldn't have to tolerate any of that. At Vitalpoints, we step in where your current IT guy can't (or won't) to give you the support and solutions your business deserves. We understand the unique challenges faced by businesses in Los Angeles and are committed to providing personalized support that aligns with your specific needs and budget.
Mike Glasman isn't your average IT executive. As the founder and Managing Director of Vitalpoints IT Services, headquartered in Southern California, Mike built more than just a company—he crafted a culture. From day one, he focused on understanding real-world challenges and developing innovative IT solutions that are not only secure and scalable but also truly empower businesses to achieve their goals.
Born and raised in Philadelphia, Mike's journey into technology started early. He attended The George Washington Carver High School of Engineering and Science, a magnet school renowned for its rigorous STEM curriculum. There, surrounded by like-minded peers, he discovered a passion for both technology and the business world. He earned a degree in Business and Management Information Systems (MIS), which gave him a rare blend of technical expertise and business acumen.
After college, Mike cut his teeth in the IT industry, working with giants including IBM, Dell, Microsoft, Cisco, HP, and VMware. These experiences gave him a front-row seat to the challenges faced by large enterprises—insights he later used to help small and medium-sized businesses punch above their weight.
In 2014, inspired by the volatility of corporate America and a burning desire for entrepreneurship, Mike took the leap. He left behind a successful career in corporate sales—where he'd racked up numerous sales awards—to launch Vitalpoints IT Services. For Mike, it wasn't about selling technology; it was about solving real business problems and helping clients navigate the ever-changing tech landscape.
Today, Mike's company stands out for its customer-centric approach. Vitalpoints doesn't push unnecessary upgrades or lock clients into rigid contracts. Instead, they offer flexible IT support tailored to each business's unique needs and budget. Whether it's a one-time project or ongoing support, Mike and his team always keep an eye on efficiency and cost-effectiveness.
Mike's expertise spans Wi-Fi, networking, cloud-based services, and IT management. He's especially passionate about serving clients in creative and innovative industries—design firms, entertainment and media companies, and tech startups. These businesses often face unique challenges, from managing massive data sets to running complex software suites. Vitalpoints also serves hospitality, nonprofits, manufacturers, and professional services. No matter the industry, Mike understands that off-the-shelf solutions rarely cut it. That's why he takes the time to listen, learn, and craft personalized IT strategies that keep creative minds focused on what they do best.
Beyond his day-to-day work, Mike has shared his insights as an advisor to Quantum Night, a company pioneering quantum encryption. This experience has given him a unique perspective on the future of cybersecurity—and the importance of staying ahead of the curve.
At the heart of it all, Mike's philosophy is simple: make the customer's experience the best it can be. With his commitment to delivering exceptional service, Mike's blend of sales acumen, technical expertise, and genuine care for his clients makes him a trusted partner for businesses looking to thrive in the digital age.
Why Choose Vitalpoints?
Industry-Focused Expertise:
24x7 Local Support:
Wi-Fi That Just Works:
Compliance Handled:
Business Analysts On Staff:
Empowering You To Lead With Confidence Through Reliable IT Support
At Vitalpoints, we know you want to be respected and seen as a smart, capable leader. To do that, you need dependable IT that supports your goals – not holds you back.
The problem is your current provider is dropping the ball with late responses, missed deadlines, confusing tech talk, and nickel-and-dime pricing – leaving you frustrated and overwhelmed. We understand what it feels like to be let down by your tech guy.
Getting great IT support shouldn’t be this hard. That’s why we built Vitalpoints around 24x7 local support, a proactive approach to compliance, and real business solutions and not just quick fixes. We’re here to take IT off your plate so you can focus on leading your team and growing your business.
Our mission is to manage, monitor, and maintain your computers and network systems to ensure maximum efficiency 24/7/365, all for an affordable, fixed monthly fee. Let Vitalpoints be your trusted partner in transforming tech from a liability into your competitive edge.
Awards and Recognitions
Featured in NBC, CBS, Fox News, and USA Today as a trusted provider of expert IT support and secure business technology solutions.
