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Don’t Let Poor IT Support Disrupt Your Growth
When your tech fails, so does your team. If you're dealing with any of the following, it's time for a better solution:
- Unstable Wi-Fi That Slows You Down: Whether you're on Zoom or uploading files, your connection keeps cutting out.
- No One to Call When Something Breaks: Your IT guy is always "on the way" but never fully solves the issue.
- Missing Backups or Weak Security: You're unsure if your data is safe, and that uncertainty is costing you sleep.
- No Plan for Compliance: HIPAA, PCI DSS, or NIST standards confuse you—and your current provider isn't helping.
- Constant Reactive Fixes: Your business is stuck putting out tech fires instead of preventing them.
- Hourly Fees and Surprise Invoices: You never know how much your IT support will cost this month.
Vitalpoints provides Hermosa businesses the proactive, flat-rate IT services they need to stay competitive and protected—all backed by a team that shows up, solves problems, and keeps systems running smoothly.
Why Hermosa Businesses Choose Vitalpoints
- 24/7 Local Support
We're based right here in Los Angeles, and our help desk is available around the clock—including weekends and late nights. - Enterprise-Grade Wi-Fi Solutions
From 5-star hotels to stadiums, we've built wireless networks that perform under pressure. Your office Wi-Fi? Consider it fixed. - Cybersecurity and Compliance Included
We don't upsell protection—we build it in. Whether you need HIPAA compliance, PCI DSS safeguards, or just stronger security overall, we've got you covered.
- Fixed Monthly Pricing
No hourly billing, no hidden fees. Just one flat monthly rate that includes everything you need to keep your systems secure and your staff supported. - IT Strategy That Moves You Forward
Our business analysts help you use technology as a competitive advantage—not a monthly mystery expense.
Our IT Services
Co-Managed IT Services
Cloud Services
Cybersecurity Services
Data Backup & Recovery Services
Hourly IT Support
IT Compliance Services
IT Help Desk Services
macOS IT Services
We provide end-to-end Apple device management, integration with Windows or cloud systems, proactive maintenance, and rapid support for everything from OS issues to application performance. Whether you're scaling your Mac fleet or just need reliable help when things go sideways, we've got you covered.
Managed IT Services
Microsoft 365 Services
Ransomware Removal Services
VoIP Phone Systems
Frequently Asked Questions About IT Services in Hermosa
What types of businesses do you support in Hermosa?
We support small businesses and nonprofits in healthcare, legal, retail, education, creative services, manufacturing, and more.
Do you provide on-site IT support in Hermosa?
Yes. While we solve most issues remotely, we regularly send technicians to offices in Hermosa for network upgrades, system installations, or hands-on troubleshooting. You'll never be left waiting for out-of-town contractors.
Can you fix our unreliable Wi-Fi?
Absolutely. Wi-Fi issues are one of the top problems we solve for local businesses. We diagnose signal interference, optimize access point placement, and prioritize bandwidth to ensure your network is strong, fast, and consistent.
Is cybersecurity included in your services?
Yes. Every plan includes full cybersecurity coverage—firewalls, antivirus, email filtering, MFA, encryption, and active monitoring. We protect your systems and your data without charging extra.
Do you help with HIPAA or PCI DSS compliance?
Do you help with HIPAA or PCI DSS compliance? Yes. We guide you through everything from risk assessments to technical safeguards and policy documentation. Whether you're handling patient records, credit card transactions, or sensitive client data, we ensure your IT is audit-ready and protected.
Can you support both Mac and Windows devices?
Yes. Many of our clients use mixed environments, and we fully support both macOS and Windows. Our help desk is trained to handle cross-platform networks and applications seamlessly.
What happens if we need emergency support at night or on the weekend?
We're always available. Our 24/7 help desk ensures you get support when you need it—even outside regular business hours. You won't be left in the dark during an emergency.
Is there a contract required?
We offer flexible month-to-month agreements. No long-term lock-ins. We want you to stay with us because you love the service—not because a contract says you have to.
How fast can we get started?
We can begin onboarding within a few business days. After your discovery call, we'll audit your systems, set up monitoring, document your environment, and start delivering support immediately.