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Don’t Let IT Problems Disrupt Your Production Line
Downtime isn't just annoying in manufacturing—it's expensive. If your operation is facing any of the issues below, it's time to get serious about your IT:
- Unreliable Network or Wi-Fi in the Plant: Machine downtime, dropped scanners, and communication gaps are killing productivity.
- Legacy Software That Constantly Breaks: Your ERP or production software is outdated and incompatible with new systems.
- No Support for Industrial Equipment Networks: Nobody seems to understand how to connect your PLCs, SCADA systems, or controllers to your network.
- Data Loss or Manual Backups: Files are spread out, backups are inconsistent, and recovery is unreliable.
- Compliance Pressures with No Clear Plan: You need to meet NIST, CMMC, or industry-specific standards but don't know where to start.
- Unresponsive IT Providers: You're tired of waiting for callbacks, chasing down technicians, or hearing, "That's not our issue."
Vitalpoints bridges the gap between your plant floor and your IT environment—with tailored solutions designed to reduce downtime, increase output, and strengthen compliance.
Why Los Angeles Manufacturers Choose Vitalpoints
- 24/7 Local IT Support
Manufacturing doesn't always happen between 9 and 5. That's why our local help desk is available anytime—including nights and weekends. - Shop Floor Connectivity Experts
We ensure Wi-Fi, Ethernet, and IoT systems work together—supporting everything from barcode scanners to CNC machines and wireless sensors. - Secure, Compliant Infrastructure
From PCI DSS to NIST 800-171, we help your business meet industry requirements for data handling, cybersecurity, and vendor compliance.
- Real-Time System Monitoring
We monitor your systems continuously and resolve issues before they interrupt production or delay deliveries. - Flat-Rate Monthly Plans
Get all-in-one support, maintenance, and security without surprise fees or contract gotchas.
Our IT Services
Co-Managed IT Services
Cloud Services
Cybersecurity Services
Data Backup & Recovery Services
Hourly IT Support
IT Compliance Services
IT Help Desk Services
macOS IT Services
We provide end-to-end Apple device management, integration with Windows or cloud systems, proactive maintenance, and rapid support for everything from OS issues to application performance. Whether you're scaling your Mac fleet or just need reliable help when things go sideways, we've got you covered.
Managed IT Services
Microsoft 365 Services
Ransomware Removal Services
VoIP Phone Systems
Frequently Asked Questions About IT Services for Manufacturing in Los Angeles
Do you work with manufacturers that have older or legacy systems?
Yes. We're experienced in working with legacy software and hardware environments common in manufacturing. We ensure older systems are supported while building a roadmap for secure, phased upgrades over time.
Can you support our factory floor in addition to our office IT?
Absolutely. We specialize in blending support for administrative offices, warehouses, and shop floors. Whether you need network coverage for handheld scanners, PLC connectivity, or file-sharing between workstations, we've got you covered.
What IT compliance standards do you support for manufacturing?
We help clients meet NIST 800-171, CMMC, and PCI DSS requirements, among others. Our team provides risk assessments, documentation, access control policies, and technical safeguards that ensure audit readiness.
How do you handle backups and disaster recovery for manufacturers?
We implement both local and cloud-based backup systems that ensure data can be quickly recovered in the event of hardware failure, ransomware, or accidental deletion. We also run periodic recovery drills to ensure everything works when it counts.
What happens if a machine or system goes down after hours?
We offer 24/7 support, including on-call technicians in Los Angeles who can assist remotely or dispatch on-site if needed. Your operation doesn't stop—and neither does ours.
Do you offer support for ERP and MRP systems?
Yes. We work with various ERP, MRP, and inventory platforms, helping ensure stable integration with your network and devices. We also coordinate with vendors for software troubleshooting or configuration.
Can you help us integrate scanners, controllers, and mobile devices into our network?
Definitely. We provide full support for mobile terminals, barcode scanners, industrial controllers, and IoT devices, ensuring secure, stable connections with proper bandwidth allocation.
What’s included in your flat-rate IT services plan?
Our managed IT service includes unlimited support, proactive monitoring, patching, system backups, cybersecurity protections, and strategic consulting—all at a fixed monthly price with no surprise charges.
Can you scale with us as we grow?
Yes. Whether you're adding a second shift, opening a new facility, or integrating new machinery, we scale our services to fit your growth. Our infrastructure planning ensures smooth expansion without disruption.