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Don’t Let Outdated Phones Hurt Your Business
Old-school phone systems can create more problems than they solve. We replace unreliable tech with business-grade voice solutions that fix issues like:
- Missed or Dropped Calls: Unstable systems or outdated infrastructure are hurting customer experience and internal communication.
- Remote Teams Can't Connect: Your current phone system doesn't support mobile or hybrid workforces.
- Inflexible or Expensive Plans: You're locked into a contract with overpriced hardware and features you don't use.
No Call Routing or Auto Attendant: Clients are reaching the wrong people—or worse, no one at all. - Poor Audio Quality: Choppy calls and echoing lines make your business sound unprofessional.
- No Support When You Need It: Your provider disappears when you need changes, upgrades, or technical help.
Vitalpoints delivers a better way to communicate—with VoIP systems that are smart, simple, and fully supported.
Why Los Angeles Businesses Choose Vitalpoints for VoIP Services
- Crystal Clear Voice Quality
We engineer VoIP systems that deliver consistent call quality using optimized bandwidth and priority routing. - Flexible, Remote-Ready Calling
Take and make calls from any device—office phone, laptop, or mobile—with softphone access and cloud PBX management. - 24/7 Local Support
Need to add a new line or troubleshoot an issue? Our LA-based team is available any time—no call centers or long hold times.
- Smart Call Routing and Features
We customize your system with auto attendants, call queues, voicemail-to-email, conferencing, and more. - Scalable Pricing with No Surprises
Our VoIP systems grow with your team and offer predictable, per-user monthly pricing—no bloated bundles or mystery charges.
Our IT Services
Co-Managed IT Services
Cloud Services
Cybersecurity Services
Data Backup & Recovery Services
Hourly IT Support
IT Compliance Services
IT Help Desk Services
macOS IT Services
We provide end-to-end Apple device management, integration with Windows or cloud systems, proactive maintenance, and rapid support for everything from OS issues to application performance. Whether you're scaling your Mac fleet or just need reliable help when things go sideways, we've got you covered.
Managed IT Services
Microsoft 365 Services
Ransomware Removal Services
VoIP Phone Systems
Frequently Asked Questions About VoIP Phone Systems in Los Angeles
What is a VoIP phone system, and how does it work?
VoIP (Voice over Internet Protocol) systems let you make and receive calls over the internet instead of traditional phone lines. It uses cloud-based infrastructure to manage call routing, voicemail, conferencing, and more—making it more flexible and cost-effective for modern businesses.
Can we keep our existing phone numbers?
Yes. With our VoIP services, we can port your existing business numbers into the new system, so your clients and partners can continue calling the same numbers they've always used.
Is the call quality as good as a landline?
Absolutely. In fact, VoIP often offers better clarity than traditional landlines when the network is configured properly. We optimize your network bandwidth to ensure consistent, high-quality voice service.
Can our remote employees use your VoIP system?
Yes. Our VoIP systems are built for mobility. Your team can make and receive calls from anywhere using a mobile app, desktop softphone, or web interface—all securely connected through the cloud.
What features are included with your VoIP service?
Our VoIP solutions include call forwarding, voicemail-to-email, caller ID, call recording, auto attendants, mobile apps, and more. We'll customize the setup to match your team's workflow and communication needs.
Is your VoIP system secure and HIPAA-compliant?
Yes. We implement encryption, access controls, and secure call routing to meet HIPAA and other industry standards. Security is built into every level of our solution.
What happens if our internet goes down?
Our VoIP systems include call forwarding and cloud routing features that automatically redirect calls to mobile devices or other locations in the event of an internet outage, so your business stays reachable.
Can you integrate VoIP with Microsoft Teams or CRM systems?
Yes. We can integrate VoIP with Microsoft Teams and certain CRM platforms, giving your team seamless communication and workflow automation across tools.
How is pricing structured for VoIP phone systems?
Our pricing is based on the number of users and the features you need. It's a simple, monthly per-user rate with no hidden fees, hardware markups, or long-term contracts.