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Burbank Business Owners: Do These IT Frustrations Sound Familiar?
If you've been putting up with any of the following, Vitalpoints is the partner you've been looking for:
- Spotty Wi-Fi That Interrupts Meetings and Uploads: Your team can't stay connected, and your internet provider keeps passing the buck.
- Tech Support That's Always Late (or Just Missing): Your IT provider is reactive, slow, and never around when things break.
- No Reliable Backups or Security Plan: You're not sure your business could recover from a crash, hack, or data breach.
- You're Not Sure If You're Compliant: HIPAA? PCI DSS? NIST? It's unclear—and no one's offering guidance.
- You're Paying Too Much for Too Little: You're billed hourly for basic help, and still no real strategy or results.
- Technology Isn't Scaling With Your Growth: As your team grows, your IT can't keep up—and it's costing you time and productivity.
We solve all that—and more—with strategic, proactive IT support that's purpose-built for Burbank businesses and nonprofits.
Why Burbank Businesses Choose Vitalpoints
- 24/7 Local Support
Our team is based in Los Angeles, and we're available any time—including evenings and weekends. No waiting. No call centers. - Wi-Fi That Works, No Excuses
We've engineered wireless systems for stadiums, hotels, and multi-floor office spaces. If your Wi-Fi sucks, we can fix it. - Built-In Cybersecurity and Compliance
From firewalls to HIPAA and PCI DSS compliance, we protect your business with layered security and help you meet industry regulations without stress.
- Flat-Rate, All-Inclusive Pricing
No hourly charges, hidden fees, or surprise invoices. Just full-service IT support for one predictable monthly rate. - Strategic Guidance with Every Plan
We don't just maintain your tech—we improve it. Our business analysts help you plan for growth, efficiency, and long-term success.
Our IT Services
Co-Managed IT Services
Cloud Services
Cybersecurity Services
Data Backup & Recovery Services
Hourly IT Support
IT Compliance Services
IT Help Desk Services
macOS IT Services
We provide end-to-end Apple device management, integration with Windows or cloud systems, proactive maintenance, and rapid support for everything from OS issues to application performance. Whether you're scaling your Mac fleet or just need reliable help when things go sideways, we've got you covered.
Managed IT Services
Microsoft 365 Services
Ransomware Removal Services
VoIP Phone Systems
Frequently Asked Questions About IT Services in Burbank
What types of businesses do you support in Burbank?
We work with small to mid-sized businesses and nonprofits, including media companies, medical offices, law firms, marketing agencies, and manufacturing shops.
Do you offer on-site support in Burbank?
Yes. We regularly dispatch local technicians to Burbank for in-person network support, hardware installation, or system troubleshooting. While most support is handled remotely, we're available to be on-site whenever necessary.
Can you help fix our Wi-Fi issues?
Absolutely. We specialize in diagnosing and fixing Wi-Fi problems—whether it's weak signals, device interference, poor hardware, or overloaded networks. We'll make your office Wi-Fi strong, stable, and secure.
What’s included in your cybersecurity coverage?
We provide advanced endpoint protection, firewalls, intrusion prevention, multi-factor authentication, email security, and more. We also offer user training and ongoing monitoring to help prevent attacks before they cause damage.
Do you help with compliance like HIPAA or PCI DSS?
Yes. We handle compliance across several frameworks including HIPAA, PCI DSS, and NIST. We'll perform risk assessments, implement safeguards, document your policies, and keep you audit-ready with confidence.
Is your support team available after business hours?
Yes. Our support team is available 24/7, including evenings, weekends, and holidays. Whether it's a critical outage or a quick fix, we're always on standby to help your team keep moving.
Can you support both Mac and Windows devices?
Yes. Many of our clients use a mix of macOS and Windows machines. We're fluent in both and can support creative teams, admin staff, and executive users without issue.
How quickly can we get started?
Most Burbank clients are fully onboarded within 5 to 7 business days. We'll begin with a discovery call, assess your current systems, and quickly implement proactive support, monitoring, and protection.
Is your pricing really flat-rate?
Yes. We offer a simple monthly rate that includes unlimited support, proactive system care, backup management, compliance assistance, and more. No unexpected fees—just IT that works.