We are not a Neanderthal IT Company that talks down to you or tells YOU what to do! We don’t force our clients to upgrade all their hardware on short notice… We don’t demand that you sign long term contracts or pay monthly for managed services when you don’t need it. We can still offer IT support on a low per hour basis and do virtually any Tech work on a project basis. We also understand SMB's often have tight budgets so we can work with you to lower your total IT spend.
Robert Singer
Very responsive and knowledgeable. Also, the on site tech was very professional and resolved all our issues. Very reasonable rates as well. Great experience.
Sunsensational
Whenever I need an urgent request, Vitalpoints is very responsive and get things done quickly. Additionally, they provide excellent client service and act as a partner to our IT needs.
Vincent Mendoza
Entravision Communications IT
Vitalpoints manages all the moving parts of your IT infrastructure, allowing you to streamline workflows, improve communications, and discover opportunities for growth. Our certified technicians have a wealth of experience across various technology disciplines, and proactively resolve problems so your IT systems perform at peak efficiency and are secured at all times.
Our mission is to enable our customers achieve their business goals by providing and managing effective and secure IT Systems. We strive to remove complexity and enable those systems to be a competitive advantage for our clients.
Integrity is the defining quality of our people and our work. We are committed to doing what’s best for our customer.
We treat people with dignity and respect and embrace people’s differences
We push ourselves to be our best and focus on solutions that can make a difference
We communicate with candor honesty and respect
We like to start new business relationship in Los Angeles by offering a One Hour of FREE IT Support visit to your office. We promise to analyze the problem in 1 hour and either fix it or let you know what the problem is... We don't offer per hour support but ask that in exchange for looking at your problem we get an opportunity to meet with the decision maker to explain what we found and talk a solution to prevent IT Support issues in the future.
Average Call Waiting Time
Same Day Resolution
Service Desk Tickets Resolved
SLAs Met
Customer Retention
Customer Satisfaction
Affordable Enterprise-Class Solutions
Vital's IT services are efficient, cost effective and time proven.
Industry Best Practices
Our client commitment is simple: Superior service and solutions at all times.
Dependable & Committed
Vital's support staff is 100% USA-based. No outsourcing.
that position your Los Angeles business for growth and success
Get proactive, round-the-clock help desk support for an all-inclusive monthly fee
Protect your email from modern-day cyber threats and hacker attacks
Work better, faster, and smarter with cloud-based applications and productivity tools
Totally secure networks are a must for businesses that store sensitive client data
Quickly recover your files and resume business operations when data loss occurs
Improve business communications with a cost-effective, enterprise-level phone system
Do you have a physical office in Los Angeles?
How many full-time technicians does your IT company employ?
Do you outsource any of your tech support or help desk services?
Our IT support can enhance your company's productivity and profitability!
Our blog contains both, and so much more!
Vitalpoints
When it comes to data storage, two main types of drives dominate the market: hard disk drives (HDDs) and solid-state drives (SSDs). While HDDs, which ...
Vitalpoints
Is Microsoft Office giving you trouble? Don’t worry; fixing it isn’t as difficult as you think. Our user-friendly guide will help you identify and ...
Vitalpoints
In the age of instant gratification, a website that takes too long to load or is difficult to navigate can quickly lose visitors. To keep your audience ...
Vitalpoints
Understanding how to keep costs to a minimum and improve the customer experience is always a top priority in the manufacturing industry. Working with ...
If your business is in search of more flexibility than what is provided by dedicated servers, or you are in search of the convenience brought about by cloud computing, hybrid cloud computing should be top of your priority. Hybrid computing is a data infrastructure comprising dedicated servers and cloud computing, or private and public cloud computing. Read More
Having IT support is more integral today than ever, and one of the most important areas where your business stands to experience exceptional profit in this regard pertains to cybersecurity. From smartphones to personal computers, to the cloud and the IoT (Internet of Things), modern online connectivity is ubiquitous and necessary. Read More
The World Health Organization has reported a five-fold increase in cyberattacks directed at their staff since the COVID-19 outbreak. Deloitte reports of a general spike in phishing attacks and other social engineering scams worldwide. Microsoft reports that by March, the attack volumes were nearly one million per day across the globe. Read More
Shifting into cloud-based systems, such as Office 365, clearly has several benefits. While this system might not be suitable for everyone, working with Los Angeles IT services experts assure businesses of enjoying the benefits of Office 365. Following are the benefits your enterprise can enjoy by adopting Office 365. Read More
The cyber-world is overlapping "reality" in ways increasingly integral. Consider IoT, or the Internet of Things. Between smartphones, smart cars, smart homes, and all the other areas where "smart" is appended to appliances controlled via a cellphone app, there's an increasingly expansive WiFi web more open to being hacked than ever. Read More
You can greatly benefit from outsourcing to a Los Angeles IT services provider, especially when it comes to strengthening cybersecurity. Working with a pool of IT experts familiar with your system when you need them can resolve technical issues quickly. Here's how IT services experts can help make your company more secure, efficient, and compliant. Read More
If your business is in search of more flexibility than what is provided by dedicated servers, or you are in search of the convenience brought about by cloud computing, hybrid cloud computing should be top of your priority. Hybrid computing is a data infrastructure comprising dedicated servers and cloud computing, or private and public cloud computing. Read More
Small businesses can benefit from hiring a CIO from a Los Angeles IT support provider on an as-needed basis. There are numerous reasons why this strategy can be advantageous to a small business. Not only can an experienced CIO save your company money, but he or she can also help build a strong reputation for your brand. Read More
There are so many ways the security of a business can be compromised. In the recent years, we’ve seen the emergence of a new trend in the hacking space. Studies have found that what’s known as fileless malware is taking over. Read More
Based on the concepts of virtualization and distributed computing, cloud computing can be defined as computing based on the Internet. Cloud computing lets businesses and organizations add more to their IT and computing capability without having to bring in new software, hardware, or technical personnel. Read More
Los Angeles IT services professionals can protect you from tech threats that are external, and many that are internal; but imagine if you've got an unknowing traitor in your midst. That's insider recruiting. Read More
Los Angeles IT services providers offer cloud computing solutions which allow businesses to limit expenses while retaining productivity, service delivery, and outward expansion. There are several ways cloud computing makes this possible... Read More
Outsourcing to IT support providers is becoming a more widely practiced phenomenon among a variety of businesses in Los Angeles. One reason for this is the technological advances which make such solutions profitable. Read More
Working with Los Angeles IT support specialists can help your business overcome technical obstacles so you can spend most of your time focused on your core business. A team of IT experts can tighten your cybersecurity by recommending solutions that fit your existing infrastructure. Read More
Efficient data management is crucial for running a successful business. Protecting your data determines, to a large extent, the continuity of your business venture. Read More
Hackers are continually developing new online security threats, and as a Los Angeles IT services company, we provide the latest solutions that will keep you and your business fully protected. Recently, there has been a rise in homograph phishing attacks, and it is critical to be fully aware of the scheme before it is too late. Read More
With old threats evolving and new threats appearing daily, the need for Los Angeles IT services is more imperative than ever. Hiring a third-party provider of managed security services ensures businesses can keep such threats at bay without using up their resources or shifting priorities away from their main objectives. Read More
You can greatly benefit from outsourcing to a Los Angeles IT services provider, especially when it comes to strengthening cybersecurity. Working with a pool of IT experts familiar with your system when you need them can resolve technical issues quickly. Here's how IT services experts can help make your company more secure, efficient, and compliant. Read More
As a business owner, you should be aware of the dangers of ransomware, as well as the protective measures you can use for all your systems. One such measure is the knowledge and expertise of a Los Angeles IT support provider. Here are some facts about ransomware and what you (and your IT support provider) can do to combat it. Read More
BEC Scams Are Harming Businesses; Partnering with Los Angeles IT Services Professionals Is Crucial Businesses have an increasing need for Los Angeles IT services to develop data protection strategies. Every enterprise should be prepared to deal with Business Email Compromise (BEC), which cost U.S. businesses $1.7 billion in 2019, according to the FBI. Here are some of the latest scams happening to businesses. Read More
More and more companies are letting employees work from home during the pandemic. But all the various home devices accessing a company's network creates extra security risks. Working with an experienced Los Angeles IT support team can help create a more seamless and secure system that allows for remote access. Read More
Small businesses are just as likely to face the risk of cyberattack compared to larger companies. The general thought process that so many small business owners have is that they’re not likely targets. Read More
Your company can gain incalculable benefits by hiring the best managed service provider (MSP). In this model, you place your technology needs and trust in the hands of experienced professionals. Read More
With nearly every operation taking place in the cloud today, no business needs extra convincing to migrate to the cloud. If anything, the pandemic is shoving businesses up there regardless of their initial plans. Read More
Spending on IT hardware is costly for every type of business. There is a delicate balance between budgeting and business needs as equipment necessary for network support and services is provisioned. The bottom line is the money spent on hardware will only prove useful for a certain period of time. Read More
With organizations expected to adjust to COVID-19 restrictions, the pressure on Wi-Fi networks has doubled. Schools and businesses struggle to support students, staff, and clients to help with remote learning and customer service. Read More
Los Angeles IT support experts can help you detect unauthorized data access in your business. While many businesses strive to keep their data safe from unauthorized attackers, data manipulation is still a big threat. Attackers with sophisticated approaches infringe user data with tricks barely noticeable by security systems.
Read More
Spending on IT hardware is costly for every type of business. There is a delicate balance between budgeting and business needs as equipment necessary for network support and services is provisioned. The bottom line is the money spent on hardware will only prove useful for a certain period of time. Once the end of the hardware lifecycle is reached, it is time to make another investment. If you properly manage the lifecycle with the assistance of our Los Angeles IT support team, you will make the most of your money.
Los Angeles IT support providers are offering a new generation of IT solutions that can fundamentally transform a given business. However, there are older technology solutions which still require support---mainly faxing. If this analogy were extended to other systems of technology, the best way to think about faxes in the modern world would be radio. Everybody thought film, television, home video, laserdisc, DVD, BluRay, and Netflix would end radio. But radio is going stronger than ever because it's a medium with its own advantages.
Every business owner and manager is challenged with obtaining and maintaining a competitive advantage that leads to the capture of that much more market share as time progresses. It is a mistake to completely focus on the merits of your value offering while ignoring tech.
Read More
Working with Los Angeles IT services professionals will significantly lower the overwhelming IT costs in your business operations. The experts improvise short term approaches and long-lasting strategies that give your business a competitive edge.
Read More
Migrating information, equipment, and applications between IT environments are inherently difficult. However, our Los Angeles IT services team can help you facilitate the transition. Lean on us to solve your data migration problems and you will find the transition really is that much easier.
Read More
The majority of businesses are overly focused on expanding operations as quickly as possible, either organically or inorganically. In the context of inorganic growth, a merger or acquisition will pose some significant challenges.
Read More
Los Angeles IT services providers take into account the concept of Data Gravity, which is a term characterizing the way information is created and utilized across computer systems.
Read More
Technology continuously changes, and phishing scams have become increasingly sophisticated over the last few years. As a business owner, you should look for a Los Angeles IT support provider that specializes in combating against phishing attacks of all kinds.
Read More
The pandemic changed the workplace in profound ways. The widespread adoption of remote work policies led to many homes turning into offices. In the process, workers became comfortable, distracted by household scenarios and
Read More
With the help of Los Angeles IT services providers, businesses are redefining their operations by adapting to new technology. This is because the world has been witnessing a tremendous
Read More
ansomware demands have doubled in the recent past. Armed with sophisticated technical capabilities and ambitious money goals, present-day attackers are big-game hunters. In the last week of April, REvil, a renowned cyber-criminal gang, breached and
Read More
