12
1000+
Pain Points We Solve for Accounting Firms
- Unresponsive Support: Your current IT provider ghosts you during tax season
- Compliance Headaches: You're constantly worried about audits, breaches, or fines
- Software Conflicts: Your financial applications crash or run slowly on outdated systems
- Security Risks: Your firm is a prime target for cyberattacks, phishing, and ransomware
- Downtime You Can't Afford: Even an hour of lost access during filing season costs you billable hours
- Poor Remote Access: Your remote staff struggles with unreliable VPNs or unsecured access
- No Strategic Planning: You're stuck in reactive mode with no forward-looking IT roadmap
Why Choose Vitalpoints?
- Industry-Focused Expertise
We support firms in accounting, finance, tax prep, wealth management, and insurance with IT services built for your workflows. - 24x7 Local Support
Our LA-based team resolves issues fast — including after-hours, weekends, and crunch-time deadlines. - Security & Compliance First
We handle your cybersecurity, data privacy, and regulatory compliance so you can stay focused on your clients.
- Reliable Systems That Scale
From one office to a distributed team, we help you grow without IT becoming a bottleneck. - Flat-Rate, Predictable Pricing
No surprise invoices. Just reliable, secure IT for one predictable monthly fee.
Our IT Services
Co-Managed IT Services
Cloud Services
Cybersecurity Services
Data Backup & Recovery Services
Hourly IT Support
IT Compliance Services
IT Help Desk Services
macOS IT Services
We provide end-to-end Apple device management, integration with Windows or cloud systems, proactive maintenance, and rapid support for everything from OS issues to application performance. Whether you're scaling your Mac fleet or just need reliable help when things go sideways, we've got you covered.
Managed IT Services
Microsoft 365 Services
Ransomware Removal Services
VoIP Phone Systems
Frequently Asked Questions
Do you support specialized accounting software?
Yes. We regularly support QuickBooks Desktop/Online, Lacerte, Drake, CCH, and other tax/accounting systems. We also work directly with software vendors to resolve escalated issues.
Can you help us prepare for financial compliance audits?
Absolutely. We handle IT controls for GLBA, SOX, PCI DSS, and IRS e-file compliance. We also help you document policies and prepare for third-party audits.
What if we already have some internal IT staff?
We offer co-managed IT solutions that complement your in-house team. We handle tickets, monitoring, and specialized projects so your staff can focus on what they do best.
Is your support available during tax season weekends?
Yes. Our 24x7 help desk includes weekend and after-hours support — especially valuable during the busy tax season when downtime is unacceptable.
Can you secure remote workers and remote offices?
Yes. We build secure remote access environments using encrypted VPNs, MFA, and cloud-based management tools to keep your remote staff productive and secure.
What kind of response times can we expect?
We typically respond in under 15 minutes. Emergencies are prioritized immediately. You won't be left waiting when your systems are down.
Is your pricing predictable?
Yes. We offer flat-rate monthly pricing based on your business size and needs. No surprise fees — ever.